FAQ

Placing an order with Item Inc. is easy! Simply find what you are looking for, add it to your shopping cart, and hit checkout. We accept all major credit cards, and PayPal, as forms of payment.

10:00 a.m. to 7:00 p.m. EST, Monday through Friday.

All in-stock product is shipped from our 70,000 sq. ft. warehouse in Woodbridge, Virginia. Item, Inc. can occasionally “drop ship” product directly from the manufacturer or vendor in some cases.

991 Annapolis Way
Woodbridge, Virginia 22191

Memorial Day: Closed
July 4th (Independence Day): Closed
Labor Day: Closed
Thanksgiving Day: Closed
Day after Thanksgiving: Closed
Christmas Day: Closed
New Year's Day: Closed

Item, Inc. sells primarily to resellers, service companies and other wholesale purchasers, so all prices are already discounted. Additional discounts however are based on annual sales volume, or large quantity order purchases.

In stock product is usually shipped out until 7:00 p.m. EST for UPS or FedEx Overnight. Ground shipments same day until 5:00 p.m. EST and USPS next day.

For Online Order we accept the following payment methods:
--Credit Cards (American Express, Mastercard, VISA, and Discover)
--Electronic Bank Transfers (Wire and ACH)
--PayPal

To establish credit terms, please complete credit application found here.

If you still have questions after consulting our website our sales staff is standing by to assist you via telephone 1-800-367-4836 or sales@iteminc.com.

Call 1-800-367-4836, then press 2 for Technical Support to speak with one of our trained specialists.

Item, Inc.'s Return Policy can be found here.

Find our Terms and Conditions here.