If you are interested in applying to any of our open positions, please fill out this application and return it along with a copy of your resume to jobs@iteminc.com.

Item Inc. is a global copier & printer parts distributor specializing in customer service excellence. Our excellence is built upon our employee’s deep knowledge of the machines we support, free technical support, willingness to assist our customers with their customers and exceptional turn around and delivery of our product. First opened in 1980 as an office equipment distributor, we transitioned to supporting parts for Xerox machines in the 1990s and now support over 20 manufacturers with the ultimate goal of supporting all technology that processes paper information.

 

Experienced Printer/Copier Technician for Technical Supoport & Sales (Woodbridge, VA)

We are currently in need of a self-motivated learners to join our inbound technical support and sales operation. This individual will field in bound calls, emails, and instant messages from customers looking for technical support, pricing, and product availability.  Potential candidates will have 5+ years of repair service directly related to copiers or printers and understand how to read service manuals and enjoy resolving technical issues. We have a complete collection of technical documentation, as well as access to manufacturer training and certifications to help you build upon the knowledge you already have. This is a fun and rewarding job and never gets boring. Feel free to check out our website at www.iteminconline.com.

Compensation and Benefits Package Includes:

• Base pay $50,000/year depending on skill level
• Generous bonuses
• The most successful employees can see their pay rise quickly
• Comprehensive medical plans
• 401(K) with 100% match
• Certified technical training from major manufacturers

Responsibilities:

• Use our vast collection of technical resources to assist customers with technical support
• Assist customers with pricing and availability of product
• Assist customers to resolve issues with product orders
• Continue to expand your knowledge by adding manufacturer certifications

Qualifications Required:

• High School Diploma
• 5+ years of technical experience directly related to copiers and printers
• Strong communication and organizational skills
• Ability to multitask between several projects
• Ability to work from 10 a.m. – 7 p.m.
  
  

Prospective candidates should email their resume to jobs@iteminc.com

Printer/Copier Technician (Woodbridge, VA)

We are in need of a self-motivated learner to work with printers and copiers. This individual does not have to be trained to work on printers and copiers, but should have some technical proficiency and must be eager to learn everything there is to know about fixing and working with them; we have all the resources you will need. Creativity and hard work is highly valued and rewarded well. This is not just a job, but an opportunity to build a great career with plenty of room for advancement. Experience is a plus, but not necessary. If you do have technical experience, please tell us about it, whether it is in a professional capacity or as a hobby. Responsibilities:
• Dis-assembly of printers, copiers, and fax machines
• Packaging and shipping
• Repairs
• Refurbishing machines and parts
• Providing technical support to our clients
• Taking leadership with other technicians in the warehouse

Base salary is negotiable depending on skill level. The most successful employees receive large salary increases and bonuses. We also offer health insurance, a 401K plan, and paid vacation and holidays.

Please e-mail your resume and a short cover letter to Jobs@ItemInc.com