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If you are interested in
applying to any of our open positions, please fill out
this
application and return it along with a copy of your
resume to jobs@iteminc.com.
Item Inc. is a global copier &
printer parts distributor specializing in customer
service excellence. Our excellence is built upon our
employee’s deep knowledge of the machines we support,
free technical support, willingness to assist our
customers with their customers and exceptional turn
around and delivery of our product. First opened in 1980
as an office equipment distributor, we transitioned to
supporting parts for Xerox machines in the 1990s and now
support over 20 manufacturers with the ultimate goal of
supporting all technology that processes paper
information.
Experienced
Printer/Copier Technician for Technical Supoport & Sales (Woodbridge, VA)
We are currently in need of a self-motivated learners to
join our inbound technical support and sales
operation. This individual will field in bound calls,
emails, and instant messages from customers looking for
technical support, pricing, and product availability.
Potential
candidates will have 5+ years of repair service directly
related to copiers or printers and understand how to
read service manuals and enjoy resolving technical
issues. We have a complete collection of technical
documentation, as well as access to manufacturer
training and certifications to help you build upon the
knowledge you already have. This is a fun and rewarding
job and never gets boring. Feel free to check out our
website at
www.iteminconline.com.
Compensation and
Benefits Package Includes:
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Base pay $50,000/year
depending on skill level
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Generous bonuses
-
The most successful
employees can see their pay rise quickly
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Comprehensive medical
plans
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401(K) with 100% match
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Certified technical
training from major manufacturers
Responsibilities:
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Use our vast collection
of technical resources to assist customers with
technical support
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Assist customers with
pricing and availability of product
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Assist customers to
resolve issues with product orders
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Continue to expand your
knowledge by adding manufacturer certifications
Qualifications Required:
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High School Diploma
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5+ years of technical
experience directly related to copiers and printers
-
Strong communication and
organizational skills
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Ability to multitask
between several projects
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Ability to work from 10
a.m. – 7 p.m.
Prospective candidates should email their resume to
jobs@iteminc.com
Printer/Copier Technician (Woodbridge, VA)
We are in need of a self-motivated learner to work with printers and copiers. This individual does not have to be trained to work on printers and copiers, but should have some technical proficiency and must be eager to learn everything there is to know about fixing and working with them; we have all the resources you will need. Creativity and hard work is highly valued and rewarded well. This is not just a job, but an opportunity to build a great career with plenty of room for advancement. Experience is a plus, but not necessary. If you do have technical experience, please tell us about it, whether it is in a professional capacity or as a hobby.
Responsibilities:
• Dis-assembly of printers, copiers, and fax machines
• Packaging and shipping
• Repairs
• Refurbishing machines and parts
• Providing technical support to our clients
• Taking leadership with other technicians in the warehouse
Base salary is negotiable depending on skill level. The most successful employees receive large salary increases and bonuses. We also offer health insurance, a 401K plan, and paid vacation and holidays.
Please e-mail your resume and a short cover letter to Jobs@ItemInc.com
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